Reported by 2 outlets
The story so far
AI summary of the reporting below · Updated · How we work
Apple's new $2,000 foldable iPhone Duo launched this week, but early adopters in the United States, China, and Australia are already reporting cracked internal displays within hours of opening the box. Photos shared across Reddit, X, and the MacRumors forums show fractures running top to bottom along the folding hinge, frequently accompanied by an L-shaped line of white pixels stretching across the right side of the screen. [1][2]
Some users experienced failures after opening the handset fewer than 20 times, and one customer reported the screen broke before finishing initial setup. While in-person Apple Stores have swapped broken units on the spot, phone support has asked customers for a full-price credit card hold for express replacements. The device also struggled under stress testing: YouTuber Zack Nelson of JerryRigEverything found that dust bypassed the IP68-rated seals, and bending the handset triggered permanent screen failure. [1][2]
Although reviewers who tested the device over thousands of folds observed no spontaneous breakage, early hardware failures raise concerns due to supply constraints. Orders are already backed up into 2027 amid manufacturing hurdles, and without AppleCare+, repairs can reach up to $1,499 if hardware issues fall outside the standard one-year warranty or 14-day return window. [1][2]
The iPhone Duo subreddit alone already has multiple threads from users complaining about, and sharing pictures of, cracked screens. Some report that Apple has been generous with replacements for the $2,000 phone so far, but it remains to be seen how the company's policy will evolve as it works through...
via TechSpot
Early iPhone duo adopters are already reporting cracks along the foldable phone's hinges.
via Tom’s Guide