Reported by 6 outlets

Microsoft works to recover Outlook and core 365 services following worldwide disruptions

Engadget

The story so far

AI summary of the reporting below · Updated · How we work

Microsoft is restoring access to Outlook and other Microsoft 365 tools after an outage that spanned almost two days and affected millions of users globally. The problems began on Thursday, November 12, leaving businesses and government agencies dealing with widespread connectivity issues across Outlook, Teams, and Copilot. [3][5]

The disruptions generated substantial complaint volumes, with Downdetector recording over 130,000 problem reports in the United States for Outlook around 1 PM ET on Thursday, in addition to tens of thousands of alerts for Microsoft 365 and thousands for Teams. While email access is returning for some users, email delivery may face delays, and Microsoft notes that certain features and applications remain degraded. [3][5]

Microsoft stated it is taking a measured approach to repair affected infrastructure and isolate what went wrong. Charles Lamanna, a platform and Copilot executive at the company, noted encouraging recovery progress as teams continue working to return systems to normal operations. [3][4]

Read the original reporting

6 outlets
PCWorld
[1] PCWorld

Microsoft: AI, hackers not to blame for Outlook services outage

Microsoft’s consumer services including its Outlook email are “currently recovering” as of Friday morning, and the company said it wasn’t the fault of either malicious activity or AI. “We’re observing signs of sustained recovery throughout the affected environment, and while our investigation into the underlying root cause is ongoing, we’re continuing to monitor the impacted services to verify service health levels remain stable,” Microsoft reported via its cloud status page.

via PCWorld
Read at PCWorld
The Verge
[3] The Verge

Microsoft’s massive Outlook outage continues

Service is gradually starting to recover for Microsoft Outlook and 365 after an almost two-day outage impacting millions of users around the world. While some apps and features are still running in a degraded state, some people (including Verge staffers) are reporting that access to their emails has been restored, though the flow of Outlook…

via The Verge
Read at The Verge
Wccftech
[5] Wccftech

Massive Microsoft 365 Outage Disrupts Outlook, Teams, Copilot And More Worldwide As Recovery Remains Ongoing

A massive Microsoft 365 outage has disrupted Outlook, Teams, Copilot, and numerous other Microsoft services worldwide, leaving businesses, government agencies, and millions of potential users facing connectivity problems. The disruption began on Thursday, November 12, and continued into Friday, with Microsoft still working to restore normal service availability.

via Wccftech
Read at Wccftech

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