Openreach warns traditional copper phone lines face a final shutdown on January 31

Openreach says it has already migrated around 15 million lines to digital Internet Protocol networks, but devices that still depend on old analogue wiring risk service disruptions in under 100 days. [1][2]

The transition requires users to plug landline handsets into broadband routers for Digital Voice service, while non-broadband customers may be shifted to alternative digital options or SOTAP for Analog equipment in local exchanges. Devices beyond telephones also rely on legacy connections, including store point-of-sale terminals, fire alarms, security systems, and personal care alarms for vulnerable individuals. Those who miss the deadline may be placed on a temporary emergency voice-only service known as EVAc. [1][2]

Openreach Director of All-IP James Lilley warned that organizations putting off the transition are risking operational disruption and engineering bottlenecks as complex commercial setups remain to be tested. The operator has already doubled rental charges compared to last year for legacy business lines to spur migration. However, Age UK and telecoms analyst Paolo Pescatore cautioned that public awareness remains low, urging providers to conduct proactive outreach so vulnerable users dependent on care alarms are not abandoned. [1][2]