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Reported by 4 outlets

Apple plans to permanently shut down its official Support Community forums

9to5Mac

The story so far

AI summary of the reporting below · Updated · How we work

Apple is permanently closing its official Support Community on November 20, 2026. The platform has already shifted into a read-only state and will no longer accept new posts or replies, leaving visitors unable to submit fresh troubleshooting questions. [4][5]

While users can no longer post, existing discussions remain searchable and readable online, with interactive elements like voting buttons and "Me too" still functional. Apple stated that users can continue finding guidance on its official Apple Support website, while login functionality now directs to an internal AppleConnect portal labeled for company employees. [4][5]

The platform originally debuted around 1998 under names like Apple Tech Exchange and Apple Discussions before its April 2011 relaunch as Apple Support Communities. In a statement to MacRumors, Apple said it decided to end the long-running forum "after a careful evaluation of strategy and customer needs." [4][5]

Read the original reporting

4 outlets
9to5Mac
[1] 9to5Mac

I feel a little nostalgic about the Apple Support Community forums, but it was time

Yesterday brought a surprise move by Apple when it abruptly ceased write access to the Apple Support Community and announced that it would be permanently closing in just over a week. While the news does make me a little nostalgic, I do have to say that I think its time had long since come and gone …

via 9to5Mac
Read at 9to5Mac
1 more report from 9to5Mac
Source [5]9to5Mac

End of an era: Apple Support Community forums will permanently close on November 20

Users visiting the Apple Support Community tonight were greeted with a message informing them that the platform will permanently shut down on November 20. Here are the details.

via 9to5Mac
Banner art from the Apple Support Community.The Verge
[3] The Verge

Apple is killing its Support Community forum next week

It's the end of the road for the Apple Support Community. The dedicated discussion forum, which gave Apple users a place to exchange advice, troubleshoot, and generally chat about Apple products, has been placed into read-only mode, with a message from the company announcing that the Support Community will shut down for good on November…

via The Verge
Read at The Verge